ORDER CHANGES & CANCELLATIONS
Need to make a change to your order? Contact SPACE as soon as possible and we’ll do our best to help before your order is processed or dispatched.
CHANGING YOUR ORDER
If you need to update your order, you may contact us about:
- Delivery address
- Contact information
- Product or quantity
- Other order details
Please provide your order number when contacting us so our team can locate your order quickly.
Changes may not be possible once an order has entered processing or has been dispatched.
CANCELLING YOUR ORDER
If you need to cancel an order, contact us as soon as possible and provide your order number.
We will try to process cancellation requests before the order is processed or dispatched.
Once an order has been processed or dispatched, cancellation may no longer be possible. In such cases, our Refund & Returns Policy may apply.
IF YOUR ORDER HAS ALREADY SHIPPED
Once an order has been dispatched, it may no longer be possible to cancel or change it.
If you no longer want the product after dispatch, please refer to our Refund & Returns Policy for information about returns and refunds.
REFUNDS
If a cancellation is approved and a refund is applicable, the refund will be handled according to our Refund & Returns Policy and the payment method used for the order.
Refund processing times may vary depending on the payment method or financial institution.
NEED HELP?
We’re here to help.
Have your order number ready and contact our support team as soon as possible.