TERMS & CONDITIONS

Last updated: September 2026

Welcome to SPACE.

These Terms & Conditions govern your use of the SPACE website and your purchase of products and services through our website. By accessing or using our website, creating an account, or placing an order, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or place an order.

1. ABOUT SPACE

SPACE is a design-driven brand creating products, experiences, and ideas through Design & Technology.

References to “SPACE,” “we,” “us,” or “our” refer to SPACE, while “you” or “your” refers to the person accessing our website or purchasing from us.

2. USING OUR WEBSITE

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to our website, systems, accounts, or data.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, distribute, or commercially exploit our content without permission.
  • Use automated systems or methods to improperly access or collect information from the website.

We may restrict or suspend access to the website where reasonably necessary to protect our website, business, users, or services.

3. ACCOUNTS

You may create a SPACE account to access account features and manage your information and orders

You are responsible for providing accurate information and keeping your account credentials secure.

You are responsible for activity carried out through your account unless you notify us of unauthorized access.

We reserve the right to suspend or close an account where we reasonably believe it has been used fraudulently, unlawfully, or in violation of these Terms & Conditions.

4. PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, pricing, and availability shown on our website are accurate.

However, product images may vary slightly from the actual product due to photography, lighting, screen settings, manufacturing processes, or other factors.

Product specifications and features may change where necessary for product improvement, availability, manufacturing, or technical reasons.

We do not guarantee that every product shown on the website will always be available.

5. PRICING & AVAILABILITY

Product prices and availability are displayed on the relevant product pages and during checkout.

Prices may change from time to time.

Any applicable charges shown during checkout will form part of the order total before you complete your purchase.

If an obvious pricing or availability error affects an order, we may contact you before fulfilling the order to clarify the situation and provide the available options.

6. PLACING AN ORDER

When you place an order through the website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation containing your order details.

An order is not considered finally accepted by SPACE until it has been confirmed for fulfilment.

We may decline or cancel an order where reasonably necessary, including where:

  • A product is unavailable.
  • There is an obvious pricing or product information error.
  • Payment cannot be verified or completed.
  • We identify suspected fraud or unauthorized activity.
  • Delivery to the provided location is not available.
  • The order otherwise violates these Terms & Conditions.

If we cancel an order after payment has been received, any applicable refund will be handled in accordance with our Refund & Returns Policy.

7. PAYMENT

Available payment methods are displayed during checkout.

You agree to provide accurate payment and billing information.

Payment must be successfully completed through an available payment method before an order requiring advance payment can be processed.

If a payment fails, is reversed, remains pending, or cannot be verified, we may delay or cancel the related order.

For payment-related problems, please refer to our Payment Issues page.

8. SHIPPING & DELIVERY

We currently deliver across Pakistan, subject to product and location availability.

Delivery times are estimates and may vary depending on the product, destination, availability, courier operations, public holidays, weather, or circumstances outside our reasonable control.

Any applicable delivery charges will be displayed during checkout.

You are responsible for providing an accurate delivery address and contact information.

For full information, please see our Shipping & Delivery page.

9. ORDER CHANGES & CANCELLATIONS

If you need to change or cancel an order, contact SPACE as soon as possible and provide your order number.

We will make reasonable efforts to accommodate requests before an order has been processed or dispatched.

Once an order has entered processing or has been dispatched, changes or cancellation may no longer be possible.

Where cancellation, return, or refund is applicable, our Refund & Returns Policy will apply.

10. RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are governed by our Refund & Returns Policy.

Please review that policy before placing an order.

Where applicable, the conditions, process, timelines, and requirements for a return or refund will be stated in that policy.

11. WARRANTIES

Where a product is covered by a SPACE warranty or manufacturer warranty, the applicable warranty terms will apply.

Warranty coverage may vary by product.

A warranty does not necessarily cover damage caused by misuse, improper installation, unauthorized modification, accidents, normal wear and tear, or use contrary to the applicable product instructions.

Please refer to the warranty information provided with your product or contact SPACE for product-specific assistance.

12. INTELLECTUAL PROPERTY

All content appearing on the SPACE website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Product photography
  • Graphics
  • Videos
  • Illustrations
  • Text
  • Designs
  • Layouts
  • Icons
  • Software
  • Other original materials

is owned by or licensed to SPACE and is protected by applicable intellectual-property laws.

You may access and use website content for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

13. USER CONTENT

If you submit reviews, comments, photographs, feedback, or other content to SPACE, you agree that you have the right to provide that content.

By submitting content, you grant SPACE permission to use, reproduce, display, and distribute that content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.

You should not submit confidential, unlawful, misleading, defamatory, or infringing content.

14. SPACE MEMBERSHIP

Creating a SPACE account does not automatically mean that you have a paid SPACE Membership.

SPACE may offer a separate paid membership that provides access to additional products, offers, experiences, content, or other member benefits.

Membership pricing, benefits, duration, eligibility, renewal, cancellation, and other conditions will be communicated through the applicable membership terms and purchase process.

Member benefits may change from time to time and may be subject to availability or additional conditions.

15. PROMOTIONS & SPECIAL OFFERS

SPACE may occasionally provide promotional offers, discounts, member benefits, or other special offers.

Individual promotions may have additional terms, eligibility requirements, validity periods, or exclusions.

Where additional terms apply, they will be communicated with the relevant offer.

SPACE may withdraw or modify a promotion where reasonably necessary, subject to applicable law and any specific terms of that promotion.

Our website may contain links to third-party websites, payment providers, delivery services, or other external services.

Third-party services are operated independently from SPACE and may be subject to their own terms and privacy policies.

SPACE is not responsible for the content, availability, security, or policies of third-party websites or services.

17. WEBSITE AVAILABILITY

We aim to keep the SPACE website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical issues, updates, security measures, or circumstances outside our control.

18. LIMITATION OF LIABILITY

To the extent permitted by applicable law, SPACE will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited.

19. PRIVACY

Your use of the SPACE website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

20. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, membership, business practices, or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

21. GOVERNING LAW

These Terms & Conditions are governed by the applicable laws of Pakistan.

Nothing in these Terms & Conditions is intended to remove or restrict any mandatory consumer rights or legal protections that apply to you.

22. CONTACT US

If you have questions about these Terms & Conditions, an order, a product, or any SPACE service, please contact our support team.

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SPACE
Design & Technology
Karachi, Pakistan

Last updated: September 2026